Withdrawing Brazilian Real (BRL) from your digital account to your bank via a PIX transfer is a quick and efficient process. This guide covers everything you need to know to complete a withdrawal using PIX, including step-by-step instructions, account setup, and common questions.
PIX transfers are currently available exclusively to OKX customers in Brazil.
Step-by-Step Guide to Withdrawing BRL
You can withdraw funds using either the OKX website or the mobile app. The process is straightforward and designed for user convenience.
Via the OKX Website
- Log in to your account at okx.com. Navigate to the 'Assets' section and select 'Withdraw'.
- Choose the 'Cash' option to initiate a fiat currency withdrawal.
- Select your preferred, pre-verified bank account from the list and enter the amount you wish to withdraw.
- Click 'Next' to review the withdrawal details and any associated fees.
- Finally, select 'Withdraw' and complete the transaction by entering your 2FA authorization code or SMS verification code.
Via the OKX Mobile App
- Open your OKX app and tap on the 'Withdraw' option. Then, select 'Withdraw BRL'.
- Choose the bank account you want to withdraw to and tap 'Next' to input the withdrawal amount.
- Review the withdrawal preview on the next screen and confirm the details.
- Tap 'Withdraw' and authorize the transaction using your security code to complete the process.
Important Notes on PIX Withdrawals:
- Processing Time: PIX transfers are processed instantly. You can typically expect the funds to arrive in your bank account within minutes.
- Minimum Amount: The minimum withdrawal amount for BRL via PIX is R$10.
- For the most current information on fees and processing times, always refer to the official OKX fee schedule.
How to Add a Bank Account for Withdrawals
Before you can withdraw funds, you need to have a verified bank account linked to your OKX profile. There are two primary methods to add and verify a bank account.
Method 1: Through a Successful Deposit
The simplest way to verify your bank account is by making a successful BRL deposit into your OKX account. When a deposit is processed between your bank and OKX's partner bank, your account details are automatically verified and added to your list of approved withdrawal accounts.
Method 2: Manually Adding Bank Details
You can also add your bank account information manually through the app for withdrawal purposes.
- Navigate to the payment methods section within the app.
- Enter your bank's details, including the branch, account number, and CPF information.
Crucial Note: Always use your checking account (conta corrente) when adding your bank details. Withdrawals to manually added accounts may be rejected if the information cannot be verified by our banking partners or your own financial institution.
For a seamless experience, 👉 explore our verified payment methods to ensure your transactions are processed without delay.
Frequently Asked Questions (FAQ)
Why don't I have access to the "Withdraw BRL" feature?
To comply with local financial regulations, fiat currency withdrawal services are only available in specific regions. If your account is not located in a supported region, you will not have access to this feature. Account verification level may also be a factor.
How do I know if my bank account is verified?
Your bank account is considered verified immediately after a successful BRL deposit from that account to your OKX wallet is processed. You can check your list of verified accounts in the 'Withdraw' section.
How can I check my withdrawal history?
You can review your complete transaction history easily:
- On the Web: Go to Assets > Withdraw > All Withdrawals.
- In the App: Go to Portfolio > Transactions and use the filter to select 'Cash Withdrawal' as the transaction type.
What happens if I withdraw to a bank account with a different name or CPF?
Withdrawals must be made to a bank account under the exact same name and CPF number that is registered on your verified OKX account. If you attempt to withdraw to an account with mismatched details, the transaction will be automatically rejected, and the funds will be returned to your OKX account.
Are there any limits on PIX withdrawals?
Yes, standard withdrawal limits apply. Your account tier and verification level determine your daily and monthly withdrawal limits. You can view your specific limits in the 'Withdraw' section of your OKX account.
What should I do if my withdrawal is delayed?
While PIX transfers are typically instant, occasional delays can occur due to bank processing or security checks. First, check the transaction status in your withdrawal history. If it shows as completed but the funds are not in your bank account, contact your bank. If the status is pending or failed, please contact OKX support for assistance.