Eligibility and Reward Details
Once you register through designated channels, you will become eligible to receive a welcome reward as displayed in your account menu.
Qualified users will receive their reward after completing the required tasks shown in their dashboard. The reward amount may vary for each user. You can view the exact reward amount after registration in your account menu.
Steps to Claim Your Welcome Bonus
To qualify for the welcome bonus, you typically need to complete trading tasks or make deposits. The qualification process usually includes:
- Making a deposit: Deposit funds (via SEPA, iDEAL, Bancontact, etc.) of the specified amount. Internal transfers between accounts do not count toward this requirement.
- Placing a trade: Execute one buy or sell order of the specified value or trade on the order book.
After completing these steps, your reward will typically be credited to your account. Remember that this is a time-limited offer with specific requirements.
Important Program Dates and Deadlines
This limited-time offer is available starting March 10, 2025, at 12:00:00 UTC. Only new users who register through designated channels from this date forward will be eligible. You must complete the required tasks within 14 calendar days of registering your account to qualify for the reward.
You can view any rewards you've earned in the rewards section on our website and mobile application. Please note that sub-accounts are not eligible to participate in this program or receive any rewards.
Reward Distribution and Account Considerations
Trading or withdrawing rewards may be restricted for up to 14 days after receiving them. Please remember that reward values may fluctuate with market changes, and their value at the time the recipient can make withdrawals may differ from the initial amount.
Digital asset prices, including stablecoins, can and do fluctuate at any time. Due to such price volatility, the value of your assets may increase or decrease at any given moment.
If you haven't received your rewards within 48 hours of completing a task, please contact customer service, and we will actively resolve the situation. Reward distribution may be delayed due to system issues or other special circumstances.
Compliance and Account Security
In accordance with applicable laws or our team's terms of service, we reserve the right to suspend, freeze, and/or seal user accounts and assets on accounts.
We may terminate the program at any time and interpret or adjust the terms and conditions of this program at any time without prior notice.
Due to compliance with local regulations, some features may not be available in your region. ๐ Explore current reward opportunities
Program Rules and Violation Consequences
If any fraudulent behavior occurs, such as fraudulent registration, buying or selling, or falsifying identity verification information, we will thoroughly review and investigate the situation. We reserve the right to cancel eligibility and winning rights of relevant users.
Any violation of these terms or our general terms of service may exclude such customers from this promotion at any time. If excluded, you agree to the following conditions: 1) return the value of any bonuses provided under this promotion, or 2) we may deduct, offset, or otherwise recover this value from your account.
For more detailed information, please consult our complete terms of service documentation.
Frequently Asked Questions
What exactly do I need to do to receive the welcome reward?
You typically need to complete specific trading tasks or make qualifying deposits. The exact requirements are shown in your account menu after registration. Common tasks include making a minimum deposit or executing your first trade.
How long do I have to complete the required tasks?
You must complete the required tasks within 14 calendar days of registering your account. The program is available for new users registering from March 10, 2025, onward.
Why haven't I received my reward after completing the tasks?
Reward distribution may occasionally be delayed due to system issues. If you haven't received your reward within 48 hours of completing the tasks, please contact customer service for assistance.
Can I use internal transfers to qualify for the deposit requirement?
No, internal transfers between accounts do not count toward the deposit requirement. You must deposit funds from external payment methods such as SEPA, iDEAL, or Bancontact.
Are sub-accounts eligible for this welcome bonus?
No, sub-accounts are not eligible to participate in this program or receive any rewards. Only main accounts created through designated channels qualify.
What happens if market fluctuations affect my reward value?
Reward values may fluctuate with market changes, and their value at withdrawal time may differ from the initial amount. Digital asset prices, including stablecoins, can change at any time due to market conditions.