You can easily withdraw cash from your account using the withdrawal function. A variety of local currencies and withdrawal methods are available depending on your region. To see which options are accessible to you, simply log into your account. Below, we explain how to navigate to the cash withdrawal section after signing in, whether you're using the mobile app or the website.
In the Mobile App
- Go to the Portfolio page and select Withdraw.
- Choose Withdraw Cash or your local currency.
From the homepage, select 'Withdrawal' and tap 'Withdraw Cash'.
On the Website
- Navigate to the Assets page and select Withdraw.
- Choose Cash or your local currency.
Select 'Asset' from the menu, then 'Withdraw', and finally 'Cash' on the withdrawal page.
How to View Supported Currencies and Cash Withdrawal Methods
To check which currencies and methods are supported:
- Go to the Cash Withdrawal section of your account.
- Here, you will find a list of all supported currencies and the available cash withdrawal options for your region.
View the supported currencies and available cash withdrawal options for your chosen method in the app.
View the supported currencies and available cash withdrawal options for your chosen method on the website.
How to Check Processing Fees
Processing fees are charges applied to cover the costs of facilitating a financial transaction. We strive to keep these fees as low as possible.
- If a fee applies, the amount will be clearly displayed.
- Otherwise, it will be marked as No Fee.
You will always see the processing fee before finalizing your chosen withdrawal method.
The fee shown on the withdrawal page in the app.
The fee shown on the withdrawal page on the website.
Examples of fees that may be charged include:
Fixed Fees
A set amount charged regardless of the withdrawal sum.
Example: If the fixed fee is 3 USD, you will always pay 3 USD, whether you withdraw 10 USD or 1000 USD.
Percentage Fees
A fee set as a percentage of the withdrawal amount.
Example: A 2% fee on a 100 USD withdrawal equals a 2 USD charge. A 500 USD withdrawal would incur a 10 USD fee.
Percentage + Fixed Fee
This fee type combines the two, so you pay a percentage of the withdrawal sum plus a fixed charge.
Example:
A fee of 1.5% + 1 USD
For a 200 USD withdrawal:
- 1.5% of 200 USD = 3 USD
- Plus the 1 USD fixed fee
- Total fee = 4 USD
The exact fee to be charged is always shown on the Preview screen before you confirm the transaction. The fee amount is always deducted from the withdrawn sum.
Example: If you withdraw 10 USD via a method with a 2 USD fee, 10 USD will be deducted from your account, and 8 USD will arrive at your bank account.
The fee shown on the preview page.
What Withdrawal Limits Apply?
Withdrawal limits are the minimum and maximum amounts you can withdraw from your account in a single transaction or over a set period (e.g., a day, week, or month). These limits help protect your account and ensure regulatory compliance. The specific limits depend on factors like:
- Your chosen withdrawal method
- Your account verification level
After selecting a withdrawal method, you will see the remaining limit for it. Select the information (i) icon to learn more.
Withdrawal limits shown when selecting a method in the app.
Withdrawal limits shown when selecting a method on the website.
Types of Limits
Minimum Withdrawal Limit
- The smallest amount you can withdraw in a single transaction.
Daily Limit
- The maximum sum you can withdraw within a 24-hour period.
- This limit resets 24 hours after each transaction, not necessarily at midnight.
Weekly Limit
- The maximum amount you can withdraw over 7 consecutive days.
- This limit resets 7 days after the transaction that exhausted it.
Monthly Limit
- The maximum sum you can withdraw over a 30-day period.
- This limit resets 30 days after the transaction that exhausted it.
Maximum Number of Withdrawals
- The highest number of withdrawal transactions you can perform within a specific period.
Processing Time
Processing time is the estimated duration required to complete a withdrawal and have the funds credited to your bank account. While we offer many methods for instant cashouts, some can take up to 5 business days depending on the type.
You will always see the processing time when selecting your withdrawal method.
Processing time shown when selecting a method in the app.
Processing time shown when selecting a method on the website.
👉 Explore the full guide to withdrawal processing
Frequently Asked Questions
What is the most common reason for a withdrawal delay?
The most frequent cause is additional security checks required by the payment processor or your bank. Ensuring your account is fully verified can help minimize potential delays.
Can I cancel a withdrawal after submitting it?
Once a withdrawal request is submitted to the network, it generally cannot be canceled. However, if it is still pending internal processing, you may have a short window to cancel it from your transaction history.
Why is there a minimum withdrawal amount?
Minimum limits help ensure the operational costs of processing a transaction are economically viable for the service provider, making smaller, inefficient transactions impractical.
Do withdrawal limits change?
Yes, your limits can increase as you attain higher account verification tiers. Completing identity verification steps is the best way to raise your withdrawal caps.
What does ‘processing time’ actually mean?
This refers to the time between when your withdrawal request is approved on the platform and when the funds are finally settled and available in your destination account, such as your bank.
Are there any hidden fees?
No, all applicable fees are displayed transparently before you confirm any transaction. The amount you see on the preview screen is the exact fee that will be deducted.