Navigating promotional campaigns and tasks on a cryptocurrency exchange can be complex. This guide breaks down the essential terms and conditions for the OKX Campaign Center, providing clear explanations to help you understand your rights and responsibilities as a participant. Whether you're new to crypto or an experienced trader, knowing these rules is crucial for a smooth experience.
General Participation Rules
The OKX Campaign Center offers various promotions and tasks, but participation is subject to specific rules designed to ensure fairness and compliance.
Eligibility and Account Restrictions
Participation in all campaigns and tasks is restricted to your main OKX account only. Sub-accounts are not eligible to participate in any promotional activities. Furthermore, campaigns are often targeted and displayed to specific user groups based on location, trading behavior, or other factors. This means you may not see the same offers as other users, or you might not have access to certain promotions at all.
It's also important to note that transactions which have already been used to qualify for other benefits on the platform will not be counted towards the performance of a new campaign. This includes, but is not limited to, transactions that benefited from promotions like USDC free handling fees.
👉 Check your campaign eligibility status
Geographic Restrictions and Service Providers
Users from certain countries or regions may be ineligible to participate in specific campaigns. Your eligibility is subject to the verification information you provided during account sign-up. The platform services are provided by different legal entities depending on your residency:
- OKCoin Europe LTD services users in the European Economic Area.
- OKCoin USA Inc. services users in approved U.S. locations.
- OKX Australia entities service users in Australia.
- OKX Bahamas services eligible users in Mexico and institutional users.
- OKX Hong Kong services users in Hong Kong.
- OKX Dubai services users in the United Arab Emirates (UAE).
- OKX Brazil services users in Brazil.
- OKX Singapore services users in Singapore.
- Aux Cayes FinTech Co. Ltd. services all other eligible users globally.
Each entity has its own specific Terms of Service that apply to users under its jurisdiction.
Reward Distribution and Task Mechanics
Understanding how rewards are distributed and how campaign progress is tracked is key to a successful participation.
Claiming Your Rewards
To participate in any campaign and claim a reward, you must complete at least KYC (Know Your Customer) verification level 2. Rewards are distributed upon the completion of a task and after you manually claim them.
It is crucial to understand that the data displayed on a task page is not in real-time. There can be a delay of approximately 10 to 15 minutes for the information to update. If your page does not reflect the latest information, simply wait a moment and refresh the page to view the updated data.
Each campaign may also have its own exclusive and specific rules. Always refer to the individual campaign's landing page for these additional terms and conditions.
Compliance and Fair Play
OKX maintains a strict policy against fraudulent activity to ensure a fair environment for all users.
Prohibited Activities
During any campaign or task period, OKX closely monitors user behavior to detect and prevent cheating or abnormal activities. Prohibited behavior includes, but is not limited to:
- Registering multiple accounts.
- Using another person’s account or information.
- Providing false KYC information.
- Maliciously inflating trading data.
- Engaging in wash trades or laundering trades.
- Violating campaign terms or local regulatory rules.
- Any activities related to illegal or fraudulent purposes.
If any of these acts are detected, OKX reserves the right to immediately disqualify the user from receiving any prize.
👉 Explore platform security protocols
Important Considerations on Rewards and Liability
Reward Valuation and Conversion
The value of crypto rewards is highly volatile. The value of a prize at the time it is distributed may not be equal to its value at the time you decide to withdraw it, due to market fluctuations. Prices of all digital assets, including stablecoins, can change at any moment.
OKX also reserves the discretion to convert any rewards into platform vouchers or USDT of equivalent or lesser value. This may occur due to platform restrictions in certain jurisdictions, an inability to procure the original prizes, or any other reason OKX deems necessary. Any conversion will be done at the opening price on the OKX exchange.
Taxes and Fees
All applicable taxes, fees, and additional expenses related to the acceptance and use of a campaign reward are the sole responsibility of the recipient.
Amendments and Interpretation
OKX reserves the right to determine, amend, and interpret the rules of any campaign at any time without prior notice. This includes the right to cancel, extend, or terminate a campaign, modify eligibility conditions, and adjust task and reward rules. All participants are bound by these revised terms. While OKX will endeavor to provide notice of material changes where practicable, it is not always obligated to do so.
The platform is not responsible for technical, pictorial, typographical, or editorial errors or omissions. In the event of any discrepancy between translated versions of these terms and the English version, the English version shall always prevail.
Frequently Asked Questions
Who is eligible to participate in OKX campaigns?
Eligibility is typically restricted to main accounts that have completed at least KYC level 2 verification. Sub-accounts cannot participate. Campaigns are also often targeted to specific user groups, so not all users will see the same offers. Additionally, residents of certain countries may be excluded based on their local service provider's terms.
Why can't I see my updated progress on a campaign task?
The data on campaign task pages is not real-time and can take 10 to 15 minutes to update. If your progress isn't reflecting immediately, wait a short while and refresh your browser to see the updated information.
What happens if OKX suspects me of cheating?
OKX actively monitors for prohibited activities like multi-accounting, wash trading, and providing false information. If any cheating or abnormal behavior is detected, OKX reserves the right to immediately disqualify you from the campaign and revoke any rewards.
Can the value of my reward change after I earn it?
Yes. The value of cryptocurrency rewards is subject to market volatility. The value when you claim it may be different from the value when you decide to sell or use it later. OKX may also convert rewards into vouchers or USDT at its discretion.
Who is responsible for paying taxes on campaign rewards?
The recipient of any campaign or task reward is solely responsible for all applicable taxes, fees, and additional expenses related to accepting and using that reward. It is advisable to consult with a tax professional for guidance.
Can OKX change the rules of a campaign after it has started?
Yes. OKX reserves the right to amend the rules, including canceling or modifying a campaign, at any time and without prior notice. Participants are bound by these changes, though OKX will try to provide notice for material changes where possible.